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Identity Bar - Glendale Community College, Glendale, Arizona
Identity Bar - Glendale Community College, Glendale, Arizona
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If you are experiencing problems accessing a database, make sure that you are logging in with your correct eGCC username and password.

If these are correct, contact the Student HelpDesk, by e-mail (student-helpdesk@student.gc.maricopa.edu) or by telephone (623.845.4357).
Student HelpDesk hours are generally Mon.-Thurs., 7:30 a.m.-7:30 p.m.; Fri. 7:30 a.m.-5:30 p.m. Their page has more information about their services.

When you contact them, provide as much information as possible about the problem, including:

  • the database(s) you were trying to access
  • where you access the database from (on-campus, off-campus)
  • time(s) you tried to access the database
  • your Internet Service Provider
  • your eGCC username
  • other circumstances that you feel are relevant
Related Links Box

LMC Homepage GCC Homepage MCCCD Homepage

John F. Prince Library - Glendale Community College - 6000 West Olive Avenue - Glendale, Arizona 85302 - 623.845.3109
Library & Computer Center - Glendale Community College North - 5727 W. Happy Valley Rd - Glendale, AZ 85310 - 623.845.4109
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Last modified: Tuesday March 04 2008